First National Bank of Pandora

First National Bank of Pandora
102 E. Main Street
Pandora, OH 45877

Branch Manager

Summary

SUMMARY: Coordinates activities of Branch CSRs engaged in receiving and paying out money, keeping records of transactions, promoting and cross selling bank products and services and providing efficient and quality customer service in the Branch by performing the following duties       

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following; Other duties may be assigned.

Assigns duties, written or oral, and work schedules to CSRs to ensure efficient functioning of branch.

Trains and evaluates CSRs in customer service, banking procedures and products.

Performs CSR duties.

Follows all Bank’s current established policies and procedures for cash handling and security.

Resolves customer complaints and requests.

Monitors CSRs’ reports of daily transactions for accuracy and activity.

Consolidates and balances daily transactions including but not limited to vault and ATM transactions.

Audits CSRs’ drawers and vaults.

Researches and implements solutions to improve efficiency of the Branch CSR area and reports at monthly branch meetings.

Mentors and coaches CSRs.

Cross sells all bank products and services to existing, new and potential customers and makes product and service referrals to the appropriate bank staff.

Identify and train a back-up CSR for all essential branch functions.

Be a registered notary.

Completes customer credit reference requests.

Prepares appropriate loan worksheets and/or loan summaries for consumer loans.

Examines, evaluates and authorizes approval within specified limits or works with the necessary Officer to obtain approval for consumer credit loans.

Ensures loan documents are complete and accurate according to policy.

Maintains supplies needed to effectively run the Branch office.

Oversees the upkeep and maintenance of the branch as needed to ensure the branch is in good repair.

Experience

EDUCATION and/or EXPERIENCE:  Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:  Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees in the organization.

MATHEMATICAL SKILLS:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.   Ability to compute rate, ratio, and percent.

REASONING ABILITY:  Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

COMPUTER SKILLS:  Knowledge of spreadsheet software and word processing software would be helpful.

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the Job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms; talk and/or hear.  The employee is frequently required to walk and sit.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Career LevelMid
Retailno
Salary/Benefits
  • Paid bank holidays
  • PTO (vacation, sick, personal, volunteer, etc)
  • Technology Stipend
  • Student Loan Reimbursement
  • Company provided life insurance
  • Medical, dental, vision, disability insurance available
  • Company paid branded clothing
First National Bank of Pandora
Benefits