POSITION OVERVIEW:

Manages child support cases in accordance with federal, state & local laws & procedures.  Monitors case payments and completes enforcement measures when cases are not in compliance using enforcement measures such as driver’s license suspension, bank account seizure, contempt of court referrals, and referral for felony non-support.  Open new cases in SETS. Updates data in SETS with court order changes.  Determine if payments have been applied correctly to customer accounts when inquiries are made.   Conducts in-house & phone investigations by interviewing parties & witnesses to gather data to establish paternity & pursue child support payments, locate absent parents for the purpose of collecting child support. Conducts modification of child support order when requested which includes gathering data, running Ohio Child Support Worksheet Guideline and making recommendation of new child support amount to the court.  Prepares legal papers for agency attorney.  Serves as DNA collector for sampling in agency, travels to Putnam County Jail and collects DNA samples on an as needed basis.  Responds to consumer (custodial and non-custodial) inquiries regarding child support.  Answer routine questions/inquiries from general public.  Maintain confidentiality of all individual’s information according to policies. Ensure accurate case files.  Agency hours are Monday through Thursday 7:00 a.m. – 4:30 p.m.  and Fridays from 7 a.m. – 12:00 noon.

Qualified applicants should submit their cover letter and resume by March 28th to: 

John Folk, Director via e-mail to [email protected]

Putnam County Job and Family Services

575 Ottawa-Glandorf Rd., Ste. 1

Ottawa, OH 45875