Support Staff – Law Firm (Full-Time)
Locations: Ottawa (Main Office) & Bluffton (Branch Office)
About the Firm We are a small, client-focused law firm with practice areas including Estate Planning, Probate, Elder Law, Estate & Trust Administration, Real Estate, and Business Law. We are seeking a dependable, professional Support Staff member to assist with daily operations across both office locations.
Position Overview This full-time role provides essential front office, administrative, and practice-wide support. Part-time may be considered. The ideal candidate is responsible, organized, personable, and able to maintain strict confidentiality while working in a client-facing environment.
Key Responsibilities
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Serve as the front office point of contact, greeting visitors, assisting at the firm window, and interacting with clients in a courteous, professional manner.
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Provide administrative support to attorneys and staff across all practice areas.
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Perform data entry, document preparation, and file management (digital and physical).
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Handle courthouse filings, deliveries, and other errands as needed.
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Assist with scheduling, phone calls, mail processing, and general office duties.
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Support basic marketing efforts, such as maintaining materials, coordinating outreach, and assisting with firm events (minor marketing skills a plus).
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Work between both the Ottawa main office and Bluffton branch office as needed.
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Maintain strict confidentiality of all client and firm information.
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Use sound judgment and problem-solving skills in daily tasks and interactions.
Qualifications
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Strong organization, multitasking, and time management abilities.
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Excellent people skills and a professional, positive demeanor.
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Demonstrated responsibility and dependability.
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Proficiency in Microsoft Office Suite (Word, Outlook, Excel, etc.).
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Strong problem-solving and communication skills.
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Ability to work collaboratively and support multiple team members.
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Valid driver’s license and reliable transportation for inter-office and courthouse filings.
Preferred but Not Required
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Experience in a law office or professional office environment.
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Basic marketing experience or comfort assisting with marketing tasks.
What We Offer
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Supportive team environment.
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Variety in daily tasks and responsibilities.
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Opportunities to grow skills across multiple areas of the firm.